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0711 771111 wecare@nesh.lk

Return & Refund Policy

Thank you for choosing Nesh Kids Store for your children's product needs. We strive to provide you with the best quality and service possible. We would like to inform you that our store does not entertain returns or exchanges on purchased items.

  1. Quality Assurance: At Nesh Kids Store, we prioritize the quality and safety of our products. Before any sale in person or dispatching for online orders, our dedicated team thoroughly inspects each item to ensure it meets our high standards. This includes checking for any defects, damages, or discrepancies.
  2. Prior Inspection: We want to assure you that each item undergoes a meticulous inspection process before it is made available for sale or dispatched for online orders. This ensures that you receive the products in optimal condition and as described on our website or in-store.
  3. No Returns or Exchanges: Due to our commitment to maintaining product integrity, we regret to inform you that we do not entertain returns or exchanges on purchased items. We kindly encourage you to thoroughly review product details, specifications, and sizing information before making a purchase. In case you have any questions or concerns regarding a specific product, our knowledgeable staff will be more than happy to assist you.
  4. Customer Satisfaction: Your satisfaction is important to us and we take great care to ensure that all our products meet high standards of quality and safety. If you have any concerns regarding the quality or condition of your purchased item, we encourage you to contact our customer support team within 48 hours of receiving your order. We will do our best to address your concerns and find a suitable resolution.

Thank you for your understanding and cooperation. We appreciate your continued support and look forward to providing you and your little ones with exceptional children's products.

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